Effective Date: July, 6th 2026

Keystone Backflow Testing LLC (“Keystone Backflow Testing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, request a quote, schedule a consultation, or contact us.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide through our website forms, including:

• Name

• Company or organization name

• Phone number

• Email address

• Property or service address

• Municipality or county

• Information about your backflow assembly or testing needs

• Uploaded documents or photos, if a form allows uploads

• Any message or notes you choose to submit

We may also collect basic website usage information through tools such as Google Analytics, including:

• Pages visited

• Time spent on the website

• Device and browser information

• General location information, such as city or region

• Referring website or traffic source

• Interactions with website pages and forms

How We Use Your Information

We use the information we collect to:

• Respond to contact form submissions

• Review quote requests

• Schedule consultations or testing appointments

• Provide backflow testing services

• Prepare estimates, invoices, reports, or service documentation

• Communicate with you about your request or service

• Improve our website, marketing, and customer experience

• Maintain business records

• Comply with legal, tax, insurance, or regulatory obligations

Google Analytics and Website Tracking

We use Google Analytics to understand how visitors use our website and to improve the website experience.

Google Analytics may collect information such as your device type, browser, pages visited, time on site, and general location. Google may use cookies or similar technologies to collect this information.

You can learn more about how Google uses information from websites and apps that use Google services by visiting Google’s privacy resources.

You may also adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Cookies

Our website may use cookies or similar tracking technologies to help the site function, analyze website traffic, understand visitor behavior, and improve our services.

Cookies are small files stored on your device. You can control cookies through your browser settings.

How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary to operate our business, provide services, or comply with legal requirements. This may include sharing information with:

• Website hosting providers

• Form, scheduling, CRM, or email service providers

• Payment processors, if applicable

• Insurance, accounting, or legal professionals

• Municipalities, water authorities, or compliance contacts when report submission is requested or required

• Government agencies, regulators, or law enforcement when legally required

If you request that we submit documentation to a municipality, authority, property manager, or other third party, you authorize us to share the information necessary to complete that submission.

Form Submissions

When you submit a contact form, request-a-quote form, or scheduling form, the information you provide is used to respond to your request and provide the requested service.

Please do not submit sensitive personal information through our website unless it is necessary for your request.

Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support accounting, insurance, or compliance needs.

Backflow testing records, invoices, communications, and service documentation may be retained as part of our normal business records.

How We Protect Information

We take reasonable steps to protect the information submitted through our website and business systems. However, no website, email, or online transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to any legal, business, tax, insurance, or compliance recordkeeping obligations.

You may also disable cookies through your browser settings or use available Google tools to manage certain Analytics-related tracking preferences.

Children’s Privacy

Our website and services are intended for adults, businesses, municipalities, property managers, and organizations seeking backflow testing services. We do not knowingly collect personal information from children under 13.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Keystone Backflow Testing LLC
info@keystonebackflow.com